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Delivery Charges

Cleanstore have opted to use Parcel Force for the majority of our deliveries throughout the UK, Highlands and Islands. We have found that they offer the broadest range of service and can cope well with the demand of both home and business deliveries. They have become a trusted extension of the Cleanstore business.

Standard Delivery

The normal service offered by Parcelforce is next working day, therefore normally all stock items that arrive by the internet, phone or fax before 3.00p.m will be dispatched for delivery the following day. Occasionally due to volume of work, especially after long weekends or holiday periods, it may take an extra day to be despatched.
The cost of standard delivery (if charged, please check item) £5.95 (UK mainland only).

If any item is out of stock, it will be dispatched for next day delivery as soon as Cleanstore are restocked. If Cleanstore dispatch part of an order, Cleanstore will be liable for any further delivery charges to complete the order.

Timed Deliveries

In addition to the standard service we can offer an upgrade so that you can receive your parcel before noon, 10:00a.m or 9:00a.m.

A surcharge to the standard rate will be charged as follows:

Before Noon
Before 10am
Before 9am

£3.90
£5.25
£7.95

Saturday Service

Should you require a Saturday drop this can be arranged for a £5.95 surcharge to the standard delivery charge.

Track my Parcel

When your goods are dispatched an email will be forwarded to the logon mail address you supplied advising you of the tracking number and where you can track your parcel. You can then see at any point where you parcel Is during the delivery process.

And if you miss your delivery?

A card will be left and then you can arrange for re-delivery or to pick up your parcel from the local parcelforce counter, even on a Saturday morning.

Questions?

We hope this answers most of your questions with regard to delivery, if not, please give the Cleanstore team a call On 01293 778737 (Monday – Sunday 8:00a.m to 8:00p.m) or contact us and we will be pleased to answer any questions.